Exotel WhatsApp

Exotel Endpoint Coverage Matrix

This matrix maps Exotel WhatsApp APIs to the project routes and implementation references.

Unofficial community project. Not affiliated with or endorsed by Exotel.

Messaging API

Reference: developer.exotel.com/api/whatsapp

Exotel Operation Project Route Implementation Status
POST /v2/accounts/{sid}/messages (single + bulk) POST /api/v1/messages apps/api/src/routes/messages.ts, apps/api/src/services/exotel.ts Covered
Delivery callbacks / status webhooks POST /api/v1/webhooks/exotel apps/api/src/routes/webhooks.ts Covered
Message status retrieval (local persisted state) GET /api/v1/messages/:id apps/api/src/routes/messages.ts Covered

Template Management API

Reference: developer.exotel.com/api/whatsapp-template-management-apis

Exotel Operation Project Route Implementation Status
GET /v2/accounts/{sid}/templates with filters GET /api/v1/templates?remote=true apps/api/src/routes/templates.ts, apps/api/src/services/exotel.ts Covered
POST /v2/accounts/{sid}/templates POST /api/v1/templates apps/api/src/routes/templates.ts Covered
PUT /v2/accounts/{sid}/templates?waba_id=... PUT /api/v1/templates/:id apps/api/src/routes/templates.ts Covered
DELETE /v2/accounts/{sid}/templates?waba_id=... DELETE /api/v1/templates apps/api/src/routes/templates.ts Covered
POST /v2/accounts/{sid}/templates/sample POST /api/v1/templates/upload-sample apps/api/src/routes/templates.ts Covered

Onboarding API

Reference: developer.exotel.com/api/whatsapp-onboarding-apis

Exotel Operation Project Route Implementation Status
POST /v2/accounts/{sid}/isv (link generation) POST /api/v1/onboarding-links apps/api/src/routes/onboarding.ts Covered
GET /v2/accounts/{sid}/isv?access_token=... GET /api/v1/onboarding-links/validate apps/api/src/routes/onboarding.ts Covered

Notes

Coverage is exposed through project-level routes that wrap Exotel operations and add auth, tenant scoping, persistence, and queue orchestration.

Validation guardrails include E.164 phone format, canonical whatsapp.messages[] payload checks, bulk cap of 100 messages, onboarding generation cap of 50 links, and required waba_id for Exotel template operations.

For full request/response shapes, review apps/api/openapi.yml and Exotel docs.